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I have been smoking Newports for 25 years. I am telling you there are fake Newports in my city. First it was the hood stores now BP is selling FAKE NEWPORTS. You can feel the letters and stripes on the pack the symbol has gold trim the word BOX on the top is small......
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Anonymous
Domenick999

I just bought a carton of fake cigarettes from Speedway in Lima, ohio. The packaging is sloppy, they taste like *** and they are not newports. 70 dollars for garbage. They mak...

Anonymous
Grace

I'm in upstate NY and have been smoking Newport 100s since I started smoking over 20yrs ago and noticed that the taste was making me nauseous, super phlegmy and legit sick fo...

5.0
#955170
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I smoke camels for 40 years now, and never had a complaint until now. Why did you ruin them? They burn like Cannon fuses and when I packed them they Bend at the bottom near the filter and they give me phlegm in my chest why couldn't you just leave them the way they...
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Anonymous
Juliagoolia75

Stores ALWAYS get confused as well. I’ve spent $100’s on the wrong Camels!! They do burn faster & ive NEVER had phlegm until the ‘new’.

Anonymous
Another pissed consumer

If camel did switch for money, I think they are gonna lose alot of it!! Im wondering if the government had a hand in the change, cuz anyone in their right mind would know its ...

2.5
#1209309
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I went through the process of returning Vuse Vibe batteries after the "recall" and they sent me two 40$ checks at different times for the four units I returned. I deposited the second 40$ check and it was cancelled charging me 10$ for it. Gotta love it! And their...
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Anonymous
Marie

i sent in 8 vuse vibe batteries for the recall. Back in June 2018 It is now October and i have yet to receive a reimbursement check.

Anonymous
Anonymous

I was a vuse vibe customer from the beginning! Then the recall happened and sent back 6 battery units 5 months ago and never received anything from them! R.j. Reynolds is such...

1.0
I didn't like
  • Business acumen
#1327080
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They issue my $80 check for the VUSE VIBE Units i returned. They then stop payment on the check and alert me 2 weeks later, Then send a Letter stating OOPS Sorry a $15 dollar check will follow for the inconvenience. $15 dollars??? What about the Returned checks fees,...
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Anonymous
Tracy D. Albert

I Switched from a Brand called a clean cigarette because the Vibe had more capacity. Went through the recall and switch to the Ciro only to watch the price go up 50%. Switchin...

Anonymous
Remy

I agree! I just quit today. I quit cigarettes and went to the vuse in one day. Now I'm done. No way in *** Im going to pay 5 dollar increase! That is just straight up *** gree...

#1342028
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I received notification that RJ Reynold's, Vuse Vibe, was recalled due to fire risk and quickly realized that there would be no way to purchase refill cartridges. The notice said to contact them about a refund for all working power units. They were friendly and said...
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Anonymous
Rob

Does anyone remember how many units the box held?

Anonymous
Anonymous

I agree and the Solo & Ciro are crap!

2.0
#1341529
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There are many brands I could choose from. I buy a carton per week of Newport Kings soft pack. I am 60 yrs old and have been smoking exclusively since I was 11 years old. I buy them from the same store for over one year. They special order the soft packs for me....
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Anonymous
Anonymous

You don't have that much longer to worry about it ; let it go.

2.0
I liked
  • Response from the customer service rep
  • What they were like before
  • I like newports
#1435592
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R J Reynolds Tobacco Company - Carton malfunction

R J Reynolds Tobacco Company - Carton malfunction
R J Reynolds Tobacco Company - Carton malfunction
R J Reynolds Tobacco Company - Carton malfunction
R J Reynolds Tobacco Company - Carton malfunction
R J Reynolds Tobacco Company - Carton malfunction
Carton malfunction I purchased a carton of Newport 100 from Publix supermarket in south Florida When I opened the carton all the packs were not wrapped correctly I went back to The place of purchase and said there was nothing they can do I’m not happy I’ve been smoking Newport 100 for 20 years and never had a problem like that just thought you would like to know thank you
1.6
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#1292494
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I use Carlton Cigarettes, can't find them anywhere. I have been to my local stores and even stores that are a distance away. No one carries Carlton Kings regular. Am I able to purchase them from you directly? I came across this issue when stores stopped selling Now...
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#1347195
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R J Reynolds Tobacco Company - New menthol silver

I noticed that new menthol silver has much more menthol than the previous versions. It is a bit more than my taste and most of my friends agree with my opinion. We will switch to American spirit menthol light because it is natural and has just about right about of menthol. Filter is also collapsable to increase smoke and price is a dollar more but the pack last two days and camel last one day so I am going elsewhere . been smoking them since they came out and its sad to see it go. Also I was feeling mucus all the time after this new menthol silver came out
2.8
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#1429654
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Contact R J Reynolds Tobacco Company

Mailing Address:
R J Reynolds Tobacco Company
401 N Main St
Winston-Salem, North Carolina 27101
USA
Phone:
(800) 341-5211
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R J Reynolds Tobacco Company Products and Services

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R J Reynolds Tobacco Company - Bad packs

Just frustrated. I usually just buy a pack a day but, I bought two today and they are both lacking flavor and taste old Misty Silver
2.0
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#1433895
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