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Bought 5 packs of Misty Menthol green...sampling each pack, they don't stay lit, after each puff they go out :( The lot # on each pack is 6EA8ZS3. This is very frustrating and expensive. Thank you.

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Anonymous
#1450943

Update.Recap, Defective cigarettes.I purchased 5 packs of Misty Menthol Greens and cigarettes won't stay lit.Contacted RJRTC today, was asked if packs were tampered with, I stated no, these were purchased @ a local Walgreens.

CSR took the lot number & bar code and said I would be mailed complimentary coupons in the mail within 2-4 weeks.Apologized for the inconvenience and thanked me for being a loyal customer.

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