Contact R J Reynolds Tobacco Company

Edit Business Info

Summary of R J Reynolds Tobacco Company Customer Service Calls

110 TOTAL CALLS
93% SUCCESSFUL CONNECTIONS
05:34 AVG CALL DURATION
9% ISSUES RESOLVED

Customers Contact R J Reynolds Tobacco Company to Ask about:

Payments and Charges:

  • “About new coupons in cigarette packs n what they cover!”
  • “Wouldn't scan my $3.50 off coupon at the store but would take my $2 off coupon”
  • “Never received coupons”

Product/ Service quality:

  • “Complaint/product change”
  • “Broken cigarettes in pack”

Website/ Application:

  • “Can't verify my age”

Account:

  • “Can verify my account”

Cards:

  • “Trying to buy cigarettes online with my credit card”

Other:

  • “Vuse vibe”
  • “Oasis log-in info”
  • “Sales rep”

About R J Reynolds Tobacco Company

Top 5 R J Reynolds Tobacco Company Services

Sales Representative

Top 5 Likes about R J Reynolds Tobacco Company

Response from the customer service rep

Top 5 Dislikes about R J Reynolds Tobacco Company

Product kills people, Headache, Flavor

Summary

The R. J. Reynolds Tobacco Company is a tobacco company. It was founded by Richard Joshua Reynolds in 1875. The company headquarters is based in Winston-Salem, North Carolina, USA. The R. J. Reynolds Tobacco Company is a subsidiary of Reynolds American. It has the following brands: Camel, Doral, Kent, Pall Mall, and Newport. The company also manufactures private-label brands. They can be bought worldwide. The manufacturing operations and research-and-development facility are located in Winston Salem. The R. J. Reynolds Tobacco Company supports different youth tobacco prevention programs including the Boy Scouts of America. The company follows rules stated in the Voluntary Cigarette Advertising and Promotion Code.

R J Reynolds Tobacco Company reviews and complaints

R J Reynolds Tobacco Company is ranked 17 out of 129 in Cigarettes and Tobacco category

Edit Description
Show

Where Reviews Came From

R J Reynolds Tobacco Company Stats

Filter Reset Filter by range.
Level of detail.

Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.

Compare R J Reynolds Tobacco Company to

Regal Cigs
Regal Cigs
148 reviews
1.4
Compare
Marlboro
Marlboro
333 reviews
2.9
Compare
Telebrands
Telebrands
2166 reviews
1.9
Compare

Companies are selected automatically by the algorithm.

A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

Show

Products and Services Sold by R J Reynolds Tobacco Company