They issue my $80 check for the VUSE VIBE Units i returned. They then stop payment on the check and alert me 2 weeks later, Then send a Letter stating OOPS Sorry a $15 dollar check will follow for the inconvenience. $15 dollars??? What about the Returned checks fees,...Read more
I received notification that RJ Reynold's, Vuse Vibe, was recalled due to fire risk and quickly realized that there would be no way to purchase refill cartridges. The notice said to contact them about a refund for all working power units. They were friendly and said...Read more
I have been a smoker using RJ reynolds Tobacco Company for more then 50 years. Currently I buy approximately one carton of kool super longs box every week. This last one I purchased is not rolled correctly. The cigarettes are not packed solid. They are hard to light,...Read more
I did the whole vuse vibe recall. 2 months later I get the check and cash it through my bank. No problem, a week later RJ Reynolds cancels check and my bank sends the money back to RJ Reynolds. I don’t know who to be more pissed about!Read more
R J Reynolds Tobacco Company - Thesent cigarettes are horrible
I bought a pack of the camel crush. Dont kniw if they were old or what, but they were terrible. I tried them instead of the marlboro menthols cause my station was out. Wont do this again.
I sent back 4 vipe battery units on may 12th, 2018 and RJ reynolds received it May 14,2018 at 9:15a.m. I have called 6 times and they do nothing. They said I would get a refund of 80.00. I think a class action suite should be started. Scott Proctor(706)450-3479 That's...Read more
Initially requested four boxes had 16 batteries to return got two boxes return 10 ask them to send me two more just received one box for One battery called them again and the man wanted to argue with me about my address whether it was Portland OR Milwaukie and whether...Read more
I called customer service at RJ Reynolds (as the company that handled the recall are not answering their phone) about the vuse recall refund and the stop payment on the refund check sent out. I was treated as if I were stupid and lacking commen sense. I am not a mind...Read more
Listen, I've worked production of many kinds in my lifetime - so I know a thing or two about making sure you put out a quality product. When you changed the "Look" of Camel Platinum (For what reason isn't clear) the quality of the product took a real dive. The...Read more
R J Reynolds Tobacco Company - Bounced my recall check
Check issued for $80 for recalled and returned vibe units. Written on 8/1/18, bounced when i deposited it. I get a bounce cjeck fee and no answers. RJ Renolds are you broke or just plain crooks? Pay me back, plus my fee
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