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I am an ex quality employee. The Newport that was made by Lorillard was completely changed when rjr acqisitioned them. The recipe has changed drastically. I have also sat in consumer complaints meetings. I hate to tell you, but they do NOT take customer's complaints or...
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1.0
#981729
Reply to reviews
Why are you allowing the sale of knockoff cigs from China? So many signs they are fake in packaging and they do not have menthol smell and taste stale. Lines in cigarette paper. No 'cigarettes' printed underneath swoosh. Guess you lost another customer. Its a shame.....
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1.2
#976304
Reply to reviews
I called the 800 number on the alleged fake pack of Newport 100's, they told me the packaging had changed. The gentleman confirm all the physical changes, but could not explain the change in taste. He stated all the ingredients were the same. BULL!!!! 100's 100's 100's...
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h.kitchener
h.kitchener

Are you aware you can save alot of money by rolling your own? Much cheaper.

#964912
Reply to reviews
I called the Newport hotline and they assured me that the packaging has changed but the cigarette taste is still the same. The said the word Newport letters are now raised as are the lines on the box. The taste is still the same I have tried them. They have been...
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Anonymous
king kali

That's a lie, I must begin by telling you that the word CIGARETTES have been REMOVED from the packs. Why EXACTLY would you remove that, as it DOES announce what it is that you...

Anonymous
Anonymous

i got them on a Cruise too in St Thomas & they were horrible But these new ones aren't just a new pack! they changed the way they make the cigarette too! they taste just like ...

5.0
I liked
  • Response from the customer service rep
#960349
Reply to reviews
Yes they are everywhere and this company is very much aware of what is going on because they are the ones who accepted the package from overseas and put the stamp on it without checking to see what was in it so they don't want to replace all the money that these...
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#960090
Reply to reviews
The cigarettes that they are selling at the store down the street from where I live in Montrose Colorado are most definitely bootleg Newports cigarettes. I've been smoking Newports for about 10 years now and after taking the first puff of the cigarette out of the box...
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1.0
#958649
Reply to reviews
I have been smoking Newports for 25 years. I am telling you there are fake Newports in my city. First it was the hood stores now BP is selling FAKE NEWPORTS. You can feel the letters and stripes on the pack the symbol has gold trim the word BOX on the top is small......
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Anonymous
Grace

I'm in upstate NY and have been smoking Newport 100s since I started smoking over 20yrs ago and noticed that the taste was making me nauseous, super phlegmy and legit sick fo...

Anonymous
Marion mccloud

Yes i been smoking nothing but Newports for years. There is definetly something wrong with them. I been sick lately. The taste is not the same at all

5.0
#955170
Reply to reviews
My coupons i recieved are not being redeemed by you.Galamart in Sunnyvale,Ca 94006 said theyve called several times and they were told they would send a camel rep out to resolve their issues.Yet no one as come.As a consumer its embarrising to ask the retailer to except...
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Anonymous
Gerry

Also in Santa Cruz

1.3
#927199
Reply to reviews
R J Reynolds Tobacco Company - Filter on cigarette not  on product.
R J Reynolds Tobacco Company - Filter on cigarette not  on product.
Just wanted you to know about a mechanical problem in your plant. As a consumer I was not able to smoke all my product. # on blue 120 pack 204343-9. Thank you very much. Guilliamscarrie53@ gmail.com. I am of age. Just loose Cotton in where the filter should be. Is was...
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Anonymous
JimmyColo

Did you order them with the cotton included? Otherwise the cotton is extra.

1.0
#891191
Reply to reviews
Ive been buying these newport gold 100s for the past nine months and they were all good.light and not too strong. But now for the past month ive bought over 30 packs and almost 25 of them taste different and not in a good way. I feel nauseous after smoking and ive even...
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#773695
Reply to reviews

R J Reynolds Tobacco Company - Not age verified

R J Reynolds Tobacco Company
#1088992
I got ahold of them but could not verify.... so was not sure....
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R J Reynolds Tobacco Company - They taste totally different and get stale quick

R J Reynolds Tobacco Company
#1087006
They give me a dam headache. This world is really *** up. What are yall terms and agreements . i dont c any. But i will click ok so u can get this message
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R J Reynolds Tobacco Company - Register

R J Reynolds Tobacco Company
#1080892
2.7
Details
Would not let me register
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R J Reynolds Tobacco Company - 2 cartons of Pall Mall Blue Shorts ALL have LARGE tobacco

R J Reynolds Tobacco Company
#1074070
2.1
Details
The last 2 cartons of Pall Mall Blue Shorts ALL have LARGE tobacco clusters that have either burned out or burned holes in my clothes! Never had this problem until recently. No excuse when I am paying so much! Bad product quality!!!
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R J Reynolds Tobacco Company - Newports

R J Reynolds Tobacco Company
#1072557
3.4
Details
Whatever you did to the Newports once you took over is horrible. Im not talking about the packaging either. The taste is disgusting, they smell horrible. You've lost a customer that has smoked this brand for over 25 years.
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R J Reynolds Tobacco Company - I need help quiting smoking cigarettes

R J Reynolds Tobacco Company
#1072530
3.9
Details
I need hel quiting smoking, i've been smoking your cigarettes for twenty years.please help me quit.
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R J Reynolds Tobacco Company - New packaging

R J Reynolds Tobacco Company
#1069113
Alot of people have said there are fake Newports..have you guys changed the cover of the box, the writing etc? People would like to know..
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R J Reynolds Tobacco Company - Fake newports

R J Reynolds Tobacco Company
#1068130
their getting me sick,why ate they selling these fake newports all over charlotte nc,why and where could i buy the real newports this should be stopped,they think we dont know the difference of the taste
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R J Reynolds Tobacco Company - Sickening to smoke the new product

R J Reynolds Tobacco Company
#1066016
2.1
Details
I've smoke newports my whole adult life even after the new additive mandated by the government. But now since the last change they are tasting like the slapped a Newport label on a camel and started selling them. They are just nasty.
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R J Reynolds Tobacco Company - These new newport cigarettes

R J Reynolds Tobacco Company
#1065418
1.1
Details
I noticed a big change in taste as well as the cigs burn past the filter ive been buyin for years my troat is irratated its a shame for comsumers to spend money for bad product!! Im not buyin anymore ppl show its fake cigs being sold in urban areas.
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R J Reynolds Tobacco Company - Bad cigarettes

R J Reynolds Tobacco Company
#1050958
I was smoking pall mall blue pack and it tasted like a maker
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R J Reynolds Tobacco Company - Extra paper around filter and cigarette
1/1

R J Reynolds Tobacco Company - Extra paper around filter and cigarette

R J Reynolds Tobacco Company
#1046009
2.2
Details
Extra paper on a filter and cigarette
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R J Reynolds Tobacco Company Newport Lights Cigarettes Review

R J Reynolds Tobacco Company
#1028160
1.9
Details
I do not know what you guys did to the Newport Lights but they are disgusting it's like you added something to them leaves a bad taste in your mouth please fix it
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R J Reynolds Tobacco Company - Simple Review #1486236806
R J Reynolds Tobacco Company - Simple Review #1486236806
1/2

R J Reynolds Tobacco Company Newport Menthol Cigarettes Review

R J Reynolds Tobacco Company
#1002720
5.0
Details
I live in Atlanta Ga and I'm trying to see are the Newport cigarettes with just the check on it and direction warning label on it is real or fake cause stores are telling us the real and they don't taste the same
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R J Reynolds Tobacco Company Newport Menthol Cigarettes Review

R J Reynolds Tobacco Company
#1001571
1.8
Details
Second time in 2 months i purchased stale cigs (*Newport menthol gold) getting stuck w over 6 pks....i know how to read codes on pk...but only look when i can taste staleness!! When does new pkg come out? Will help when purchasing!!!!!!!
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R J Reynolds Tobacco Company 100s Menthol Cigarettes Review

R J Reynolds Tobacco Company
#999406
1.0
Details
I purchased a carton of newport 100s which by the way cost me $85.00 and im very very upset to where i think I'm going to switch brands this is my second time having purchased stale ciggaretts ...smh i work very hard for my 2 just to be wasted
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R J Reynolds Tobacco Company Cigarettes Review

R J Reynolds Tobacco Company
#995237
I've notice the real cigarettes have 3 sets of numbers on the side. If you don't see three sets of numbers dont buy them. Every now and then Newports have 50 off, when u see them those are the ones you get.. A manager told me Salem Company be making them other cigarettes using their tobacco... So stop allowing other companies to make your cigarettes
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R J Reynolds Tobacco Company Coupon Review

R J Reynolds Tobacco Company
#992672
5.0
Details
I like to know what a small stores in High Point will not honor your coupons
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R J Reynolds Tobacco Company - Simple Review #1483833672
1/1

R J Reynolds Tobacco Company 100s Menthol Cigarettes Review

R J Reynolds Tobacco Company
#987298
2.6
Details
The Newports have changed. Now I'm experiencing chest pain, headaches, blood pressure elevated, and more.
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R J Reynolds Tobacco Company Newport Menthol Cigarettes Review

R J Reynolds Tobacco Company
#983361
1.0
Details
I regularly once a week by two cartons of Newport's going on it's insane the last 40 packs and I've had all of them were stale but you keep on raising the price on stale cigarettes might have to look at all the vendors
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Short Review on December 27, 2016

R J Reynolds Tobacco Company
#980432
So They have these fake Newports in Las Vegas too and the crazy thing about it is when I ask the store clerks for the Real Newports they gets mad and say it's no difference they're all the same
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Newport Cigarettes Review

R J Reynolds Tobacco Company
#977676
1.0
Details
STOP SALING *** CIGARETTES!!! Really
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R J Reynolds Tobacco Company Newport Menthol Cigarettes Review

R J Reynolds Tobacco Company
#977671
Are Newports fake, is that's why they don't say cigarettes on the pack!!!
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R J Reynolds Tobacco Company Cigarettes Review

R J Reynolds Tobacco Company
#976434
1.2
Details
The new, Newports are terrible
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Newport Cigarettes Review

R J Reynolds Tobacco Company
#974156
Just need to know did you change the Newport 100's box?
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R J Reynolds Tobacco Company Cigarettes Review

R J Reynolds Tobacco Company
#973329
The cigarette's I have purchased over the past month All has been HORRIBLE. This is and was an Waste of my money buying your what use to good product. I've tried from several different stores and roughly at 7 a pack and maybe 2-3 packs a week that adds up to be not getting good quality cigarette's.
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R J Reynolds Tobacco Company Cigarettes Review

R J Reynolds Tobacco Company
#972586
Stop selling fake cigarettes to these store y'all killing us and atnthe regular price its all over pa in Walmart gas station wawa we need to stop buying them
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Newport Cigarettes Review

R J Reynolds Tobacco Company
#969392
The cigarettes are so called the same but in different packaging, that's a lie. The cigarettes taste really *** horrible. They did make my boyfriend dreams come true. I'm quitting smoking. I can't deal with that taste at all. So thank you for that much
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