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They issue my $80 check for the VUSE VIBE Units i returned. They then stop payment on the check and alert me 2 weeks later, Then send a Letter stating OOPS Sorry a $15 dollar check will follow for the inconvenience. $15 dollars??? What about the Returned checks fees,...
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Anonymous
DValente1

I picture the overpaid executives sitting around a table discussing how much more money they would make if they “recall” Vuse Vibe and tell people to switch to Ciro. Then let’...

SynonymousBeagle232
SynonymousBeagle232

Yep. These people are absolute *** I never even received the $15 check that they said they were sending. I've called twice about the $60 they owe me, but they will not confirm...

#1342028
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I received notification that RJ Reynold's, Vuse Vibe, was recalled due to fire risk and quickly realized that there would be no way to purchase refill cartridges. The notice said to contact them about a refund for all working power units. They were friendly and said...
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Anonymous
Anonymous

I agree and the Solo & Ciro are crap!

2.0
#1341529
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I have been a smoker using RJ reynolds Tobacco Company for more then 50 years. Currently I buy approximately one carton of kool super longs box every week. This last one I purchased is not rolled correctly. The cigarettes are not packed solid. They are hard to light,...
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#1339018
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I did the whole vuse vibe recall. 2 months later I get the check and cash it through my bank. No problem, a week later RJ Reynolds cancels check and my bank sends the money back to RJ Reynolds. I don’t know who to be more pissed about!
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Anonymous
Pissed customer in NC

Same here...they send check, I deposited it. Then couple weeks later got another one, deposited it...they stopped payment on it and bank gave them the money back. Now today I ...

GrotesquePolarBear914
GrotesquePolarBear914

It cause my Insurance payment to be returned and a lapse in Auto coverage I AM LIVID and this is UNACCEPTABLE. Sending a letter and will never use there product again., On top...

1.0
#1334180
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R J Reynolds Tobacco Company - Thesent cigarettes are horrible

I bought a pack of the camel crush. Dont kniw if they were old or what, but they were terrible. I tried them instead of the marlboro menthols cause my station was out. Wont do this again.
3.8
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#1331479
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I sent back 4 vipe battery units on may 12th, 2018 and RJ reynolds received it May 14,2018 at 9:15a.m. I have called 6 times and they do nothing. They said I would get a refund of 80.00. I think a class action suite should be started. Scott Proctor(706)450-3479 That's...
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GrotesquePolarBear914
GrotesquePolarBear914

DO NOT Cash the check when you get it . I did and they put a stop payment it was an error they say BS!!! This company is BS Be careful and do not put the check in your account...

3.4
#1331208
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Initially requested four boxes had 16 batteries to return got two boxes return 10 ask them to send me two more just received one box for One battery called them again and the man wanted to argue with me about my address whether it was Portland OR Milwaukie and whether...
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GrotesquePolarBear914
GrotesquePolarBear914

Be careful when you get the check I sent back 8 units and got 2 $80 checks One was ok the 2nd one they stopped payment on because they are idiots!! I am FURIOUS and will never...

3.0
#1330682
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I called customer service at RJ Reynolds (as the company that handled the recall are not answering their phone) about the vuse recall refund and the stop payment on the refund check sent out. I was treated as if I were stupid and lacking commen sense. I am not a mind...
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#1330448
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Listen, I've worked production of many kinds in my lifetime - so I know a thing or two about making sure you put out a quality product. When you changed the "Look" of Camel Platinum (For what reason isn't clear) the quality of the product took a real dive. The...
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#1328862
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R J Reynolds Tobacco Company - Bounced my recall check

Check issued for $80 for recalled and returned vibe units. Written on 8/1/18, bounced when i deposited it. I get a bounce cjeck fee and no answers. RJ Renolds are you broke or just plain crooks? Pay me back, plus my fee
1.0
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#1328537
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