Chloee Gbw

Cigaretts are missed up

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I bought a pack of kools true Menthol 100 screen pack and there is a few cigarettes in the pack with the filters that are brown and I just recently opened them about an hour ago I deeply appreciate it if you guys could give me a call cuz I'm not happy at all
View full review
Reason of review:
Bad quality
Neola Idb

Coupons

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Tried to register for coupons ect.woyld not except so I called your customer service line . Very helpful thank youHappy
View full review
Reason of review:
Good customer service
Robin E Ame

Love Misty Mentol!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I live in Oklahoma. Our state just raised prices for tax $1. Can u please send me some coupons for Misty Mentol 120? I really don't want to quit, please help me!
View full review
Reason of review:
Pricing issue
Debbie G Jjz

Coupon Misty 120 lights

I have called and for coupons for misty 120 lights and I never receive them. Is there anyway I can get coupons regulary for Misty 120 lights
View full review
Reason of review:
Order processing issue
Emily B Lgk

Camel filters now suck

I started smoking camel blues then decided to switch to full filters and was so happy to finally find a cigarette that I guess you could say complimented my taste buds. Then you had to go and change the recipe!

Why ? The box I get, whatever it’s cool, they all look the same now... HOWEVER!!!!!!! It tastes like *** and after buying out all the old ones around my area and even outside my state, I cannot figure it what to do next.

The new recipe makes me want to quit smoking bc they’re so horrible! Was that ur plan? To make them taste to bad that people will quit smoking..

Bc that’s what it seems like.. PLEASE LISTEN TO YOUR CUSTOMERS AND CHANGE THEM BACK!!!!!!!!!!!

View full review
Reason of review:
Bad quality
Anonymous
map-marker Washington, District Of Columbia

Ruined my brand of smoke

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

They give the feeling of the worst hangover and your throat is on fire right away. I smoke shorts not 99's but the issues are the same.

I called them a week after the big change hoping they would not continue selling them, but nope. Now after 15 years of smoking them I'm thinking of quitting because I can't find a replacement. The coughing fits are also unbearable. My sister tried to keep smoking them but it was so hard to function she had to stop smoking them.

All this shows is a lack of respect for the customer. All of these years Camel wants us to make them our brand and they cant even give us a quality product.

View full review
Loss:
$1250
Pros:
  • What they were like before
Cons:
  • New camel filters and 99s
Reason of review:
Bad quality

Preferred solution: go back to a product more like what they had before for camel filters and 99's

Zana Xah

Employee was very kind and helpful I thank you so much.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I tryed to get on web site but it would not let me so i called and the employee was very kind and helpful, I thank him for being so helpful and kind. Thank you again sinserly Janice Wood, 1-13-1960 217-671-****
View full review
Reason of review:
Poor customer service
Lori M Imi

Camel 99 filters

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I've smoked 99 filters since I was about 19, I'm 30 now. They taste AWFUL.

I buy the 99s because regular usually isn't enough. I'm smoking the new o es and wanting another like I got a pack of shorts. And the aftertaste... ugh.

I feel like I need to brush my teeth after every cigarette. I liked the aftertaste of the original blend. These don't hit and burn my throat at all. I liked them for that same throat burn.

I'm super disappointed, and I would love for the original blend to come back. For now I've pretty much switched back to Marlboro from when I was a teen, and I'm not really all about that.

View full review
Reason of review:
Not as described/ advertised
Anonymous

I smoke Newport red 100s

Have been getting more and more that taste like sage. Got another 1 this morning.
View full review
Lynn B Rbu
map-marker Louisville, Kentucky

Consumer complaint

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Met with one of your reps in a store today and the lady was rude refused to let me sign up for your coupons and deals. I am 41 years old and i spend a lot of money getting your products and she refused to give me a discount of any kind even though i had my id and could prove my age.
View full review
Reason of review:
Poor customer service
Deneisha Gyd

Cigaretts are missed up

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Pall Mall Menthol Cigarettes the cherry falls off the end of the cigarettes, ive been burned twice now thanks for making them cheaper and shittier!
View full review
Reason of review:
Bad quality
Tian Rlq

Bad talk to no one

R J Reynolds Tobacco Company - Bad talk to no one
I brought a pack of Newport 100 in the box in neosho Missouri at the marvick gas station the pack had half Newports and half Marlboro.
View full review
Reason of review:
Not as described/ advertised
1 comment
Guest

I call *** on that considering they are both made by different cigarette companies. RjReynolds makes Newport cigarettes, whereas Phillip Morris makes Marlboro cigarettes.

Also in the photo it appears the Newports are 100s and the Marlboro are shorts, can’t comfirm that but it looks to be that way. Did they fix it??

Anonymous

I have never smoked in my life. I am 72.

I do not deserve spending time with smokers who have been too ignorant to avoid tobacco addiction, and now many of them are becoming addicted to Marijuana. I do not deserve so much stupidity. I am extremely pissed. My friend has been smoking Camel 99 for decades, and now she is coughing like crazy. After reading all your comments, I understand you know what Im writing about. But my honest question is: "Now What?" It seems to me like RG Reynolds is not giving a flying excrement. Their attitude is: "Just keep smoking our *** and you"ll get used to it!" This is not the time to be politically correct. This is the time to act decisively
View full review
Anonymous

Camel Blue 99's Package Redesign

Dear RJR,

Nice job on the new package livery. Pretty clever using this as an opportunity to increase the length of the filter by 4.75 millimeters, while reducing the amount of tobacco in each cigarette by the same volume, thereby reducing your costs without sharing that same savings with your loyal customers!

It's not just your taxes that are rising... ours are going up even more, and even faster!

I'm sure that you are merely mimicking the scam type reductions consumers have already experienced with the great half gallon ice cream reduction, and the shrinking candy bar conspiracy. Like you don't have enough enemies already, you might as well alienate your customer base too... and why not, they're hooked anyways... Right?!

View full review
Reason of review:
Bad quality
Nader Mtr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

New Pall Mall 100s

Why fix something thats not broken? I am so disappointed in this change.

It burns super fast and it leaves me feeling like i want another cigarette..im smoking more now..i know its more money in there wallet but its hurting mine. I will literally go store to store looking for the old version.. please please please change back...

or im going to have to find a different brand, which i dont want to do... but I will.

View full review
Reason of review:
Bad quality
10 comments
Guest

True

Guest

Camel 99's are the worst tasting cigarettes on the market today. I've been smoking this Brand/flavor for year's.

What are you big shots in the front office thinking? You don't have loyalty amongst your customers when you screw up this badly. I would rather drink from the toilet than attempt to smoke another camel 99. I'm heading back to Winston gold.

Can you please not screw that up also.?

Change isn't always good. Wake up dumb ***

Guest

I have always loved camel 99's, full flavor...I do not know what they have done to them, but they taste HORRIBLE!!! NOT the same cigarette...if this is what they tasted like in 1913, it's a wonder ANYBODY took up smoking!!

They taste over-roasted and burnt..(no pun intended) leaves an awful aftertaste...need to find a different brand. What a shame!

Corporate greed beats out consumer preference every time! Disgusting...

Guest

These new Camel Blues/Lights Suck!! I cant be the only one out here that hates these new filters and the taste is horrible.

Im switching back to Marlboro Lts if this is what I have to look forward to. Horrible decision!!

Guest

I know the feeling they changed my camel 99 s I literally go to every store to find the old pack of camel 99 s

Guest

They burn too fast; I smoke slow and began notice how they burn ALL they way down to the edge of the filter. Pall Mall used to be known as slow burning...this change sucks!!!

Guest

Why ruin pall mall? And camel and Newport.

I've smoked pall mall for 10+ years, i now have to switch brands, all rj reynolds now taste like the garbage igt brands you sold kools and salems to... i truly hate phillip morris but i think they just gained thousands of customers

Guest

they changed their cigarettes. now you get a horrible headache, burning nose and throat. changing brands today.

Machele Imf

Probably not "packed" enough. Try inverting it and tapping on something hard a few times to make the tobacco settle and tighten in the paper cylinder more.

Aryaman Hcp

VAPE

View more comments (9)
  • 1
  • ...
  • 13
  • 14
  • 15
  • 16
  • 17
  • ...
  • 21